Monday, November 30, 2015

Why Dunkin' Brands' CIO Was Asked to Lead Strategy As Well

When Jack Clare joined Dunkin' Brands, holding company of Dunkin' Donuts and Baskin-Robbins in 2012, he did so after a stint as CIO of Yum! Restaurants International. He took over a traditional IT function, but two and a half years into his time at Dunkin, there was a need for someone to lead corporate strategy for the company. The leadership team called upon Clare to take on these added responsibilities. The leadership team was impressed with the job he had done as CIO, but also were pleased that he had management consulting experience, and had worked on matters of strategy in his past. The fact that so much of business strategy is enabled by information and technology was an added reason. As such, Clare, now the Chief Information and Strategy Officer of Dunkin' Brands, is part of a small but growing group of CIOs who have taken over the strategy function. In this interview, he describes the reasons why he feels he got the combined role, the reasons why CEOs he spoke with were not surprised, and his thoughts about whether other CIOs will increasingly follow in his footsteps.

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